Player Support

Need help with one of our games? Then you've come to the right place! Use our extensive question & answer collections to obtain tips and tricks for each game. Please understand that we cannot answer every question about the game. The effort would make the games unnecessarily more expensive. It is simply part of the fun to find out for yourself!

The following FAQs can also be found directly in the games.


Questions & Answers

General FAQs

"Moorhuhn Knights & Castles" is localized in the following languages: English, French, German, Italian, Dutch, Portuguese, Spanish, Russian and Japanese. The game will be displayed in the system language of your Nintendo Switch.
To view these FAQs in another language, please go to www.knightsandcastles.games

"Moorhuhn Knights & Castles" can be played in handheld mode via touchscreen or with both Joy-Con controllers. In tabletop mode and TV mode, you can use both Joy-Con or the Nintendo Switch Pro Controller to play it.

In the single-player campaign, you face 36 opposing castles, each one stronger than the previous one. Twelve of the castles are located in the Scottish Highlands, in an ice or volcanic landscape. The campaign is open to all players right from the start.

Your current level is displayed on a sign in the upper left corner of the construction menu. Behind it, you can find your experience bar. It fills up gradually whenever you get experience points. Once the experience bar is full, your level increases, which allows you to use new items and to enhance your existing possessions.

With every duel you play, you gain experience points. After each fight, they are displayed behind the shield icon. Experience points gradually fill up the experience bar displayed behind your current level in the construction menu. Once the experience bar is full, your level increases. That allows you to use new items and to enhance your existing possessions.

To win a fight, you either need to leave your opponent defenseless by destroying all of his weapons or destroying the throne room. After the opponent’s throne room has been destroyed, you still win even if the opponent has some weapons left.

No, you can only destroy the weapons and buildings blocks of the castles, like walls, roofs, bridges, treasure chests and the throne room. You cannot destroy the characters, animals and decoration items. However, the figures disappear when their weapon is destroyed.

Many of the weapons in the game have special features. Usually you can increase the damage caused by it considerably:

  • Catapult: Tap on the touch screen again while the catapult bullet moves towards the target. The bullet then splits into three bullets and causes 1.5 times the damage.
  • Fire Cannon: Tap on the touch screen again just before the impact and set off a bigger explosion.
  • Mage: Tap on the touch screen while the magician's fireball is in the air and trigger a vertical flash of great destructive power.
  • Glider: Unlike the other weapons, you can only influence the glider's trajectory slightly. Depending on how long you hold the glider in place before firing, the launch angle changes. If you tap on the touch screen during a dive, you'll accelerate the flight and increase the damage.

Shields can take a lot of punishment – and they can be specialized to defend against specific weapons. Use them to optimally modify your castle to withstand enemy attacks.

Ah, you want to protect against certain attacks?

To specialize a shield, select it and then use the shield symbol from the menu. Choose between rock, fire or magic and you have one less worry. No specialization, hmm? Then choose Balanced.

The stars indicate how successful you have been in finishing a level in the campaign. The faster you defeat your opponent, the more stars you receive. The bar in the upper screen area shows the time remaining and the number of stars left for you to get in this level. In the overview map, the number of stars you have been awarded in each level is displayed. Of course, you should always try to get three stars. Nevertheless, you can play every level as often as you want until you get all three stars.

Yes, you can — and you should! Repeating levels is a good method to earn gold. As you progress through the campaign, beating the earlier levels and getting three stars becomes easier. Of course, these early campaigns offer less loot than the later ones.

With gold, you can buy new weapons, building blocks, power-ups or decorations. You also need gold to repair your castle after a battle.

No, you can’t! You have to play in order to earn gold and experience.

Every fight is rewarded with gold, no matter if you play a campaign on the map or a multiplayer battle against other players or the computer.

Build a treasure chamber and keep upgrading it! For every battle fought, the treasure chamber will earn you extra gold.

Just try out different strategies and find out yourself. The amount of gold and experience you can gain increases with the difficulty level of your opponent and your level of progress in the campaign.

Power Ups offer you the unique possibility to fight your opponent with exceptionally powerful weapons or defenses.

Be careful, though: Each Power Up can only be used once and has to be purchased again for the next fight. Drag your Power Ups from the menu to the empty circles.

There are two repair Power Ups. With the general repair Power Up, you can repair all the damage of your castle during a battle. However, it does not repair your weapons.

There is a special Power Up for repairing your weapons. To get the most out of it, you should not use it until you've reached a high level and battles take a long time.

The number of spots available and thus the size of your castle depends on your level. As you progress and level up, additional construction spots are unlocked. This way, your castle grows along with your experience.

Exception: Decorations directly attached to the castle do not use up any construction spots! However, decorations that are placed next to the castle (such as the windmill or the horse) do use up construction spots.

After opening the construction menu by tapping on the "Build" button, you can see the number of available and used construction spots.

There are different approaches. You can upgrade your walls and most of your weapons gradually. Items are marked with their current and their maximum level. Wooden walls, for example, will eventually become stone walls. The positioning of walls and weapons, however, is crucial as well. It goes without saying that it’s a good idea to optimally protect your king and to refrain from putting your mightiest weapons in the front row.

To rearrange or add to your castle, touch on the "Build" button. Now you can see the number of available and already in-use construction spots. With each level you ascend to, you'll get another spot until the maximum is reached.

All elements can be upgraded by up to 18 levels, except the holder, which can only be upgraded up to level 10.

Decorations give your castle a personal and individual appearance and show your opponent what a successful fighter looks like. However, decorations have no influence on your attacks or your defense. Nevertheless, if you look huge and powerful, you might be attacked and looted less often.

Decorations directly attached to the castle do not use up any construction spots! However, decorations that are placed next to the castle (such as the windmill or the horse) do use up construction spots.

In the construction menu, each object has its own blue info button. The info window has all the information you need to know about that object.

No! That would be too mean. Of course, you receive less gold and experience points for a battle you lose, but even a defeat grants you at least a little experience.

In a multiplayer defeat, you lose crowns — the multiplayer coins — whenever you are looted or defeated in a duel. This could also lower your multiplayer ranking.

Your view of the game should always allow for enough freedom of movement towards the bottom left of the screen. This can be established by zooming in or out and by moving the displayed area to the left.

If you shoot them down, you will receive between 1000 and 3000 pieces of gold. The actual amount is rolled each time the game is played.

No internet connection is required to play the single-player campaigns. However, if you want to attack your friends' or other players' castles in multiplayer mode, you must first connect to the internet.



Multiplayer FAQs

Soon you will be able to attack other players or play against your friends in real-time. Please be patient a little longer, and soon you will receive a free update that will enable you to fight against other players worldwide. It is your choice whether you continue playing the campaign, attack other castles or compete in a private duel in real-time with friends.

Use the time until then to expand your castle, upgrade your arsenal and optimize your strategy. This increases your chances of a top position in the multiplayer leaderboard.

Look forward with us to the many new possibilities!

That’s easy! Go to the construction menu and tap on "Fight" to access the campaign and multiplayer screen. On the right-hand side, you see the multiplayer area. Here you can access all multiplayer options.

To reach the multiplayer menu, tap the "Battle" button at the lower right. Now you have the choice between fighting single-player battles in the campaign on the left and multiplayer on the right. Next, choose the kind of battle you would like to fight:

Real-Time Duels: To duel another player in real-time, just tap on the "Attack" button in the "Private Duel" section. Now enter the password agreed upon with your friend. Once your friend is online and enters the same password, the game server will connect you. The battle begins right away.

Castle Raid: In the "Attack Castle" area, you can select an opponent. Use the refresh icon to see different opponents. You will see the opponents’ player name, level and castle. Tapping the arrow icon opens a profile window with additional information about the opponent. Once you have chosen an opponent, select "Attack". As your opponent is offline at this moment, the castle you attack will be controlled by the AI.

Castle Raid in leaderboard: Open the leaderboard. Here, you can directly see other players and attack them. A tap on the name gives you the possibility to view the player profile or attack the player directly. A green light next to the crown indicates that this player is currently online. Whether online or not, the attacked castle is always played by the AI.

Tens of thousands of kings are on the battlefield. But who among them is the smartest strategist, owns the best castle and has the strongest weapons?

There are three kinds of leaderboards: weekly (reset to zero every Sunday at midnight Middle-European time), the overall board and your private leaderboard for you and your friends.

Each list shows you the top 50 players and the 25 players above/below your own position. You can also view the opponents' player profile and attack them directly.

To keep the game fair, until you reach level 100, you can only attack players who are 25 levels stronger or weaker than you. To attack even stronger enemies, you must climb to higher levels.

From level 100 on, you can also attack players who are up to 50 levels stronger than you.

When the game is looking for an opponent for you, it's done according to your level and the strength of your castle to give both players a fair chance.

Open the multiplayer menu or the leaderboard to attack and loot opponents directly whenever you want. The AI will take over for the attacked player. If you win, you receive gold, crowns and experience points depending on the strength of your opponent and the damage you caused. But beware: The AI will use everything the opponent castle offers to defend it.

The higher your opponent’s ranking compared to yours, the more crowns you will get if you win. Gold and experience points depend on the strength of the castle.

The crowns indicate how much of a threat you are in multiplayer. This is important for all of your multiplayer activities! The more crowns you have, the more experienced and skilled you are and the higher up you are in the leaderboard.



Help FAQs

You can contact our support team by e-mail. Write to This email address is being protected from spambots. You need JavaScript enabled to view it. and don't forget to include your player name and ID. Your player profile will open when you tap on the Coat of Arms with the level indicator in the top left corner.

If possible, please write to us in German or English.

It would be great if you'd let us know about possible bugs. Send us an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it. with as much information as possible, so that we can duplicate the error. Screenshots are often helpful.

If possible, please write to us in German or English.

In order to give our international players the best possible gaming experience, we have taken great pains to offer the game in many languages. If you think we can improve something, we would love to hear your feedback. Send us an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it. with details on where the erroneous text is displayed and what the correct phrasing should be.

If possible, please write to us in German or English.

General FAQs

"Moorhuhn Remake" is localized into the following languages: English, French, German, Italian, Dutch, Portuguese, Spanish, Russian, Japanese, Korean, Simplified Chinese and Traditional Chinese. The game will be displayed in the system language of your Nintendo Switch.
To view these FAQs in another language, go to the Options menu in the game.

Moorhuhn Remake offers three game modes: single-player, 1 vs. 1 duel and multiplayer mode. Depending on the mode, you will have different ways to control the game. Each mode is explained in detail below.

In single-player mode, you have 90 seconds to hunt as many chickens and points as possible. You can improve your personal record and compete with players around the world — and don't forget to collect the power-ups!

In this mode, you have the choice of playing with your finger on the touch screen or with both Joy-Con in handheld mode, tabletop mode or TV mode.

In 1 vs. 1 duel mode, you have to hunt more chickens and earn more points than your friends in just 90 seconds.

Both players play simultaneously on a single Nintendo Switch in tabletop mode or TV mode. Player 1 uses the left Joy-Con to hunt, and Player 2 uses the right Joy-Con.

In multiplayer mode, two to four players on one Nintendo Switch compete for chickens and points in turn. After each round, you can decide whether the competition is over or if you want to play another round.

In handheld mode, Player 1 passes the console to Player 2 after 60 seconds, then Player 2 passes the console to Player 3 after another 60 seconds, and so on. In tabletop mode and TV mode, players pass both Joy-Con or the Nintendo Pro Controller to the next player.

You do not need an internet connection to play. However, to upload your score to the leaderboard or to see other players’ rankings, you must be connected to the Internet.

You do not need a Nintendo Switch Online membership to use the rankings. However, your local account must be connected to a free Nintendo account.

Don’t just look for chickens in the game! There are also a couple of power-ups. If you shoot them, you will get more points or extra time.



Help FAQs

You can contact our support team by e-mail. Write to This email address is being protected from spambots. You need JavaScript enabled to view it. and don't forget to include your player name and ID. Your player profile will open when you tap on the Coat of Arms with the level indicator in the top left corner.

It would be great if you'd let us know about possible bugs. Send us an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it. with as much information as possible, so that we can duplicate the error. Screenshots are often helpful.

In order to give our international players the best possible gaming experience, we have taken great pains to offer the game in many languages. If you think we can improve something, we would love to hear your feedback. Send us an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it. with details on where the erroneous text is displayed and what the correct phrasing should be.

If possible, please write to us in German or English.

General FAQs

Howdy, partner! GUN CITY has fallen into lawlessness. Trigger-happy desperado chickens chased the honorable sheriff out of town, and now nothing and no one are safe in this once-peaceful city. The best Moorhuhn hunters are required to restore law and order. In the game’s three levels, you must ensure that the desperados are brought to justice. To get to the next level, you have to reach a certain number of points and fulfill a few other conditions!

"Moorhuhn Wanted" is localized into the following languages: English, French, German, Italian, Dutch, Portuguese, Spanish, Russian, Japanese, Korean, Simplified Chinese and Traditional Chinese. The game will be displayed in the system language of your Nintendo Switch.
To view these FAQs in another language, go to the Options menu in the game.

You have 90 seconds to hunt as many chickens and points as possible. You can improve your personal record and compete with players around the world! You have the choice of playing with your finger on the touch screen or with both Joy-Con in handheld mode, tabletop mode or TV mode.

The harder it is to hunt the chickens, the more points you earn. Other animals and objects should not be overlooked either.

You need to collect a certain number of points, and you need to fulfill a few other conditions, such as shooting or collecting certain objects. For example, the mole appears again and again and holds up various things that bring plus or minus points when shot. Sometimes you should wait a bit to shoot them down to see if an item comes up that will bring more points.

You do not need an internet connection to play. However, to upload your score to the leaderboard or to see other players’ rankings, you must be connected to the Internet.

You do not need a Nintendo Switch Online membership to use the rankings. However, your local account must be connected to a free Nintendo account.



Help FAQs

You can contact our support team by e-mail. Write to This email address is being protected from spambots. You need JavaScript enabled to view it. and don't forget to include your player name and ID. Your player profile will open when you tap on the Coat of Arms with the level indicator in the top left corner.

It would be great if you'd let us know about possible bugs. Send us an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it. with as much information as possible, so that we can duplicate the error. Screenshots are often helpful.

In order to give our international players the best possible gaming experience, we have taken great pains to offer the game in many languages. If you think we can improve something, we would love to hear your feedback. Send us an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it. with details on where the erroneous text is displayed and what the correct phrasing should be.

If possible, please write to us in German or English.

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